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Fill out the form below and our team will get back to you within 24 hours.

Other Ways to Reach Us

Email Us

For general inquiries

support@wpsocialninja.com

Live Chat

Available Mon-Fri, 9AM-6PM EST

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Support Ticket

For technical issues

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Community

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Frequently Asked Questions

Quick answers to common questions

Q.

What is your typical response time?

We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, our premium support users receive priority assistance within 4-6 hours.

Q.

Do you offer phone support?

Currently, we provide support via email, live chat, and our ticket system. This allows us to efficiently track and resolve issues while providing detailed documentation for future reference.

Q.

Can I schedule a demo of the plugin?

Yes! We offer personalized demo sessions for enterprise customers. Please select "Sales Inquiry" in the contact form above and mention your demo request.

Q.

Do you have a refund policy?

Yes, we offer a 14-day money-back guarantee. If you're not satisfied with our plugin, contact us within 14 days of purchase for a full refund, no questions asked.

Our Office Location

Visit us at our headquarters

WP Social Ninja HQ

123 Innovation Street, Tech Valley
San Francisco, CA 94105, USA

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