Please read these terms carefully before using our services.
Welcome to Lensify. By accessing or using our website, mobile application, or any of our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and Lensify ("Company," "we," "us," or "our"). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.
Lensify provides an online platform for purchasing eyewear products including but not limited to:
For prescription eyewear, you must provide a valid prescription from a licensed eye care professional. Prescriptions must be current (within 2 years for glasses, 1 year for contact lenses). We reserve the right to verify prescription information with your eye care provider.
We strive to display accurate product images and descriptions. However, we cannot guarantee that your device's display accurately reflects product colors. Actual products may vary slightly from images shown.
When you place an order through our website, you are making an offer to purchase. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
All prices are displayed in USD unless otherwise noted. Prices are subject to change without notice. We are not responsible for typographical errors in pricing. If we discover an error in the price of an item you have ordered, we will contact you to inform you of the error and give you the option to proceed with the order at the correct price or cancel the order.
We accept the following payment methods:
All payment transactions are processed through secure, encrypted connections. We do not store complete credit card information on our servers.
We offer various shipping options including standard, express, and overnight delivery. Shipping times and costs vary based on your location and selected shipping method.
Estimated delivery times are provided at checkout. Please note:
Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
We offer a 30-day return policy for most items. Items must be returned in their original, unworn condition with all tags and packaging intact.
The following items cannot be returned:
Refunds will be processed within 5-7 business days after we receive your return. Refunds will be credited to the original payment method.
All Lensify frames come with a 1-year warranty against manufacturing defects. This warranty covers:
Our lenses are covered by a 90-day scratch warranty. If your lenses become scratched within 90 days of purchase under normal use, we will replace them at no cost.
The warranty does not cover damage caused by misuse, accidents, modifications, or normal wear and tear.
All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Lensify or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
Lensify and our logo are trademarks of Lensify Inc. Other trademarks appearing on our website are the property of their respective owners.
To the maximum extent permitted by law, Lensify shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the product or service giving rise to the claim.
Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
If you have any questions about these Terms and Conditions, please contact us.
Contact UsLast Updated: January 1, 2026