Hassle-free returns within 30 days. Your satisfaction is our priority.
We want you to love your new eyewear. If for any reason you're not completely satisfied with your purchase, we offer a simple and straightforward return process. No questions asked.
Return any item within 30 days of delivery for a full refund.
We provide prepaid return labels for all returns.
Exchange for a different size, color, or style at no extra cost.
Refunds processed within 5-7 business days.
Follow these simple steps to return your purchase
Log into your account or fill out our return form below.
Receive and print the prepaid return shipping label.
Pack items securely in original packaging and ship.
Receive your refund once we process the return.
Items must be in original, unworn condition with all tags attached.
Items must be returned in their original case and packaging.
Returns must be initiated within 30 days of delivery.
Order confirmation email or receipt required.
Custom prescription lenses cannot be returned unless defective.
Items damaged due to misuse or accidents.
Items marked as final sale or clearance.
Gift cards and promotional items are non-refundable.
Fill out the form below and we'll send you a prepaid return label.
Once we receive your return, refunds are processed within 5-7 business days. The time to appear in your account depends on your payment method.
Custom prescription lenses cannot be returned unless they are defective. Frames with prescription lenses can be exchanged for a different frame style.
Contact us immediately with photos of the damage. We'll arrange a replacement or full refund including shipping costs.
Yes! You can exchange any eligible item for a different size, color, or completely different style at no additional cost.