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Frequently Asked Questions

Got questions? We've got answers! Browse through our most commonly asked questions below. If you can't find what you're looking for, feel free to contact us.

Products

Are your juices 100% natural?

Yes, absolutely! All our juices are made from 100% natural, organic fruits and vegetables. We don't add any artificial preservatives, colors, or sweeteners. What you get is pure, fresh juice straight from nature.

What is the shelf life of your juices?

Our cold-pressed juices have a shelf life of 5-7 days when refrigerated at 4°C or below. For the best taste and maximum nutritional benefits, we recommend consuming them within 3 days of purchase. Always check the "best before" date on the bottle.

Do you offer sugar-free options?

All our juices contain only natural sugars from the fruits themselves - no added sugars or artificial sweeteners. If you're looking for lower sugar options, we recommend our vegetable-based juices and green blends which have naturally lower sugar content.

Are your products suitable for vegans?

Yes! All our juices are 100% plant-based and vegan-friendly. We never use any animal-derived ingredients or additives in our products.

Orders & Delivery

How can I place an order?

You can place an order through our website by browsing our products and adding items to your cart. We also accept orders via phone at +1 (800) 456-9642 or through our mobile app available on iOS and Android.

What are your delivery areas?

We currently deliver across the continental United States. Same-day delivery is available in select metropolitan areas including New York, Los Angeles, Chicago, and Houston. For other areas, delivery typically takes 2-3 business days.

Is there a minimum order value for free delivery?

Yes, we offer free delivery on orders of $50 or more. For orders below $50, a flat delivery fee of $5.99 applies. Same-day delivery has an additional charge of $4.99 regardless of order value.

Can I track my order?

Absolutely! Once your order is shipped, you'll receive a tracking number via email and SMS. You can use this to track your order in real-time through our website or the delivery partner's tracking page.

What is your return policy?

Due to the perishable nature of our products, we cannot accept returns. However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos, and we'll send a replacement or issue a full refund.

Health & Nutrition

What are the health benefits of drinking fresh juice?

Fresh juices are packed with vitamins, minerals, and antioxidants. Regular consumption can help boost immunity, improve digestion, increase energy levels, promote healthy skin, and support overall well-being. Each juice has its unique benefits depending on the ingredients.

Can I drink juice if I have diabetes?

If you have diabetes, we recommend consulting with your healthcare provider before adding juices to your diet. Our vegetable-based juices and green blends are generally lower in sugar. We provide nutritional information for all products to help you make informed choices.

Are your juices safe during pregnancy?

Our pasteurized juices are generally safe during pregnancy. However, we always recommend consulting with your healthcare provider before making any dietary changes during pregnancy. All our products are made in hygienic, certified facilities.

How many calories are in your juices?

Calorie content varies by juice type. Our fruit juices typically range from 80-150 calories per 500ml, while vegetable juices are lower at 50-100 calories. Detailed nutritional information is available on each product page and bottle label.

General

Where do you source your fruits from?

We partner with certified organic farms across the country and globally. Our fruits are carefully selected for quality and freshness. We prioritize local sourcing when in season and ensure all our suppliers meet our strict quality standards.

Do you offer wholesale or bulk orders?

Yes, we do! We offer special pricing for wholesale orders, corporate accounts, and event catering. Please contact our business team at wholesale@juicefresh.com or call +1 (800) 456-9650 for more information.

Can I visit your production facility?

We occasionally organize tours of our production facility for interested customers and groups. These tours need to be scheduled in advance. Please contact us through our website to express your interest, and we'll get back to you with available dates.

How can I become a partner or distributor?

We're always looking for passionate partners to help spread healthy living! If you're interested in becoming a distributor or retail partner, please email partnership@juicefresh.com with your business details, and our team will reach out to discuss opportunities.

Do you have a loyalty program?

Yes! Our Juice Fresh Rewards program lets you earn points on every purchase. Accumulate points to get discounts, free products, and exclusive member benefits. Sign up through our website or app - it's free to join!

Still Have Questions?

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